Company Overview 

    Trident Security Solutions wants our team members to know they are valued!

  Trident Mission 

        TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price. 

        Trident Values

• Do everything with honesty and integrity 

• Achieve excellence in every job 

• Superior customer and employee service 

• Securing customer’s operational and technical goals 
  
  Job Summary 

  The Admin Scheduler is responsible for coordinating schedules for Trident personnel in support of The Client & Trident scheduling operations. The Scheduler serves as a resource for scheduling questions and coordinates schedules, training, and the resolution of scheduling conflicts in a timely manner.
  
  Hours
  
  Friday-Tuesday 1:00 PM-10:00 PM

• Perform scheduling tasks in support of The Client & Trident scheduling. 

• Serve as a coordinator for schedules, training, and resolving scheduling conflicts in a timely manner. 

• Balance the availability and resources against incoming requests to ensure all tasks are completed on time and adjust schedules as necessary to accommodate changes in priorities or deadlines. 

• Report any scheduling irregularities to supervisors for further investigation. 

• Schedule time off requests and leave of absences. 

• Schedule accordingly without any conflicts with accommodations. 

• Communicate and coordinate with other departments about schedules, assistance, and special details. 

• Resolve scheduling conflicts as they occur in a timely manner. 

• Answer questions and provide information as needed, referring and escalating issues to the appropriate resources. 

• All other duties, as assigned. 

• High School Diploma is required. 

• 2 or more years of scheduling experience is required. 

• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, and PowerPoint). 

• Proficient in applications (iOS, Numbers, Pages, Keynote). 

• Experience with Shiftboard is required. 

        Required Licenses and Certifications 

• Must possess a valid/current California Driver’s License. 

        
        Required Skills and Abilities 

• Strong interpersonal skills required to establish and maintain positive relationships with Trident’s customers, Trident’s Corporate Office, and employees on site. 

• Must possess excellent written and verbal communication skills. 

• Ability to work independently and as part of a team. 

• Excellent organizational, planning, and time management skills. 

• Excellent problem analysis and problem-solving skills. 

• Excellent judgment and decision-making ability. 

• Must have initiative, attention to detail and accuracy. 

• Must be able to multi-task and have the ability to prioritize tasks. 

• Must be adaptable. 

        
        Working Environment and Physical Requirements 

• Long hours on a computer/laptop and using a computer keyboard. 

• Regularly required to sit, stand and walk; talk or hear, both in person and by telephone. 

• May be required to stoop, kneel, bend, crouch and lift up to 25 pounds. 

• This job may require the ability to travel frequently between client buildings and/or campuses. 

• May be required to drive a company vehicle between sites or to run errands. 

• Flexibility and willingness to work nights, weekends, holidays, and overtime, when needed. 

        
        Reporting Structure 

• The Scheduler in Cupertino is a full-time hourly non-exempt role that reports directly to the Operations Manager. 

• The Scheduler works closely with The Client leadership and The Client employees.